Free shipping on orders $65 or more | Free return shipping.                 Customer Service: 1-877-805-1045

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Amazon Order Returns and Exchanges


We accept returns within 30 days (60 days from October through December) of the order delivery date. All returns must be in unworn condition. Any items returned in worn condition may be subject to a restocking fee of up to 30%. Shoeboxes should be free of writing, tape, or packing labels. Boxes returned in unsellable condition will be subject to a $5 box replacement fee.

Orders placed through are not eligible for a free return label.

To start the return process, please contact our customer service department at 877-805-1045 or email us at



Amazon does not offer an exchange option in their Returns Manager, but we are more than happy to process an exchange for you. 

Please contact our customer service department to check the availability of the item you would like to exchange for, and get a PDF form to include with your return to expedite the exchange process.



Even if you are outside of the 30 day return period, you may still be eligible for a return exception.  If you would like to request a return exception, please contact our customer service department by email at

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